Purpose of the Position:
To work in conjunction with West Notts College (WNC) to attain a qualification in Customer Services, whilst providing all round support to the AF Group.
AF Group will support the right candidate in either a Level 2 or 3 apprenticeship / qualification with WNC.
Duties and Responsibilities:
- To undertake day to day business support services to ensure the efficient running of the department.
- Administrative tasks on in-house systems and databases
- Daily maintenance, cleaning, re-stocking of kitchen areas
- Handle internal mail delivery and collection, ensuring timely distribution of mail throughout the organisation. This includes multiple visits to all departments on a daily basis
- Filing / archiving of accounting paperwork, quotes, contracts etc.
- To cover front of house (reception) as and when required
- Assist Engineering in the supply of contract / site / work files
- Maintaining catering supplies in all departments
- Maintaining stationery supplies in all Departments
- Scanning documents
- Assist Business Support Services dependent on work level and holiday periods
- Create switchboard labels as required
- Share telephone answering role with Receptionist and ensure that telephone is answered promptly
- Assist as necessary re. provision of catering requirements (staff / visitors / meetings / buffets etc.)
- Carry out general administration and other duties as delegated b y Central Services Manager / Central Services Director.
- Attend meetings as required / requested
- CSD KPI’s
- Achieve qualification milestones and attain required grade
- Comply with BS EN ISO 9001 quality system
- Actively promote team working and the successful operation, maintenance / creation of applicable procedures, standards and work instructions.
- Responsibility for complying with and implementing the business management system within their area of activity
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Reporting to:
Central Services Manager
Hours of Work:
08:30 – 17:00 Monday to Thursday. 08:30 – 16:00 Friday.
Essential Qualifications / Experience :
- Maths / English GCSE Grade 4 (C)Â
- Customer service skills
- Administration skills
- A team player with a flexible and positive attitude to work
- Good communication skills and attention to detail
- Professional attitude
- Ability to adapt to business needs and follow instruction
- Good IT skills
- Ability to work independently and as part of the team
- Organisational skills
Desirable but not Essential :
Advanced knowledge of Microsoft Office (Word, Excel, Outlook)
If you would like to be considered for this role, please apply via this link:
Apprentice Business Support
